New Orleans Tattoo Supplies

I am a returning customer and have ordered from New Orleans Tattoo Supplies before, which is why this experience was especially disappointing. I paid an additional $13 for expedited shipping because I needed the supplies before a scheduled tattoo appointment. Unfortunately, the order did not arrive within the expected timeframe, making the expedited shipping service effectively worthless for my intended use. When I contacted customer service, I wasn’t looking for a refund on the order, only the expedited shipping fee. Instead of addressing my concern, I received a generic response directing me to the shipping policy without acknowledging the circumstances or making any effort to resolve the issue. I understand that carriers can experience delays, but customer service is measured by how a company responds when things don’t go as planned. As a returning customer, I expected a little more consideration than a canned response. Unfortunately, because of how this was handled, I will not be purchasing from New Orleans Tattoo Supplies again.

I won't lie I bought numbing cream and payed for same day shipping and when I used the numbing cream I waited like directions said and I used the whole bottle. Once I was getting my neck blasted nothing was numbed. I think they gave me sour cream in a bottle instead of numbing cream. I wasted 40 dollars and was in pain for a 4 hour tattoo. I would give a 2 star review but nothing was numb.

I appreciate the supply this crew has. The online store is helpful and I get helped out well when I go into the store front. Easy to get to and the supply has a competitive and good price for the standard industry. I’ve been coming down here for years and I will keep coming back.

Fast shipping! Great customer service! They even took the time to call me to verify some info!

I wish I would have seen these reviews before ordering. DO NOT order from them! They are very unprofessional, I received broken, damaged box with missing items. My item seems like it was thrown in a mailer bag and expected the item to arrive perfectly. When I reported it immediately they said, “so sorry can’t help you.” They are careless and package and seal things incorrectly and refuse to fix to even replace anything.